[rt-users] Reprioritize tickets in TicketList?

Duncan Shannon dshannon at techfluent.com
Mon Mar 27 13:58:55 EST 2006


> I'll throw in a ditto on this idea... I use a queue to manage
Executive
> Tasks and with the priorities changing like Vista's ship date; It
would be
> nice to have an easy way to change them from one screen.

Ditto here also.

At the two organizations Im at, we've never used the priorities because
they are too cumbersome to update/manage.  Priorities change too often,
in my experience, to have them be so time consuming to change in the way
RT is setup.

Duncan



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