[rt-users] RE: [Rt-devel] Problem with Rt-Shredder

[Dave Wells]

Hi,

Thanks for the pointers.

RT Version: 3.4.4 
Shredder:	0.03_01

I am running this on a secondary MySQL server to test timings. The error
occurs when I run rt-shredder as below:

/usr/local/rt3/local/sbin/rtx-shredder --plugin
'Tickets=status,deleted;updated_before,2003-10-05 21:39:34;limit,10000'
--sqldump /tmp/rt3_dump.sql

Now I have tried the limit at various settings as low as 5 and up to
20000, the shredder will work for various periods of time from 30secs to
over an hour before it hits this error but it does hit it this error
more often than not and in fact the only times it doesn't is when there
is a very low limit set "i.e up to 10".

The other errors that the shredder reports around this error as below:

[root at linuxserv02 root]# date
Thu Mar 23 14:50:38 GMT 2006
[root at linuxserv02 root]# /usr/local/rt3/local/sbin/rtx-shredder --plugin
'Tickets=status,deleted;updated_before,2003-10-05 21:39:34;limit,2000'
--sqldump /tmp/rt3_dump.sql --force
SQL dump file is '/tmp/rt3_dump.sql'
[Thu Mar 23 14:52:59 2006] [crit]: RT::Ticket=HASH(0xa66112c) tried to
load a bogus ticket: 216
 (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:257)
[Thu Mar 23 14:52:59 2006] [crit]: Can't locate object method "caught"
via package "RTx::Shredder::Exception::Info" at
/usr/local/rt3/local/sbin/rtx-shredder line 107.
 (/usr/local/rt3/lib/RT.pm:295)
[root at linuxserv02 root]# date
Thu Mar 23 14:53:23 GMT 2006

After the above run the /tmp/rt3_dump.sql logfile was as attached.

 <<rt3_dump.sql>> 

Regards

Dax

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com] 
Sent: 23 March 2006 12:55
To: Dave Wells
Cc: RT users
Subject: Re: [Rt-devel] Problem with Rt-Shredder

RT version? Shredder version?
What did you do when you got this?
What other errors near that one?

This thread should be in rt-users@ and also always Cc to the author of
the extension.

On 3/23/06, Dave Wells <dave.wells at foreshore.net> wrote:
> Hi,
>
> I am using rt-shredder to thin out my RT database. However I keep 
> getting the following error:
>
> [Thu Mar 23 11:31:48 2006] [crit]: Can't locate object method "caught"
> via package "RTx::Shredder::Exception::Info"
>
> Does anyone know how to fix this?
>
> Regards
>
> Dax
>
> ______________________________________________________________________
> This email has been scanned by the MessageLabs Email Security System.
> For more information please visit http://www.messagelabs.com/email 
> ______________________________________________________________________
> _______________________________________________
> List info: 
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>
> Best Practical is hiring! Come hack Perl for us: 
> http://bestpractical.com/about/jobs.html
>


--
Best regards, Ruslan.

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
______________________________________________________________________
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060323/34714ac4/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: rt3_dump.sql
Type: application/octet-stream
Size: 36215 bytes
Desc: rt3_dump.sql
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060323/34714ac4/attachment.obj>