[rt-users] resolved ticket email

[Ruslan Zakirov]

1) Don't send html emails.
2) Error is logged in the logs
3) code { $Ticket->Transactions->First->Object->Content } is wrong,
should be something like { $Ticket->Transactions->First->Content } to
work at least.

On 3/26/06, Zul Shariff <Zul.Shariff at ca.trader.com> wrote:
>
>
>
>
> Hi
>
> For some reason, when a ticket is resolved an email is not generated. I have the scrip and template configured as shown:
>
> This was working before I removed the From: and Sender: lines from the content of the template.
>
>
>
> Zul Shariff
>
>
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--
Best regards, Ruslan.