[rt-users] resolved ticket email

[Roy El-Hames]

Sorry to butt in , but a related question does { 
$Ticket->Transactions->First->Content }work in 3.4.4.
 I guess it meant to return the very first transaction (in most cases 
the text that Created the ticket), but in my case its the same as 
{$Transaction->Content()}?? ie the current transaction.
rt-3.4.4 dbix 1.33 and mysql 4.17 ..apache2 and modperl2

Roy
Ruslan Zakirov wrote:

>1) Don't send html emails.
>2) Error is logged in the logs
>3) code { $Ticket->Transactions->First->Object->Content } is wrong,
>should be something like { $Ticket->Transactions->First->Content } to
>work at least.
>
>On 3/26/06, Zul Shariff <Zul.Shariff at ca.trader.com> wrote:
>  
>
>>
>>
>>Hi
>>
>>For some reason, when a ticket is resolved an email is not generated. I have the scrip and template configured as shown:
>>
>>This was working before I removed the From: and Sender: lines from the content of the template.
>>
>>
>>
>>Zul Shariff
>>
>>
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>>    
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>
>
>
>--
>Best regards, Ruslan.
>  
>
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