[rt-users] Blank Emails?

[Jesse Vincent]

On Wed, Mar 29, 2006 at 11:31:54AM +0100, Timothy Arnold wrote:
> Hello RT Users!
> 
> I am having a rather strange problem. When I send a reply to a ticket,
> occasionally the email that the customer receives is blank, although in
> the support system it is fine and I can see the text?

What version of RT are you using? Are these users yahoo webmail users? 
It's a known bug we fixed quite a while ago.

> 
> When I reply again, and BCC myself, it works...
> 
> Any thoughts?
> 
> Cheers
> Tim
> 
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