[rt-users] Who gets to be a Requestor?

Jesse Vincent jesse at bestpractical.com
Wed Mar 29 22:07:10 EST 2006



> I've been under the impression that RT will add to the Requestor list for 
> a ticket the origin email address of anyone who corresponds on a ticket, 
> either to create it or for an existing ticket.


That's not the case. If it were, I could add myself as a requestor on
all your tickets by spamming you. That could be kinda dangerous ;)

> Could someone tell me the rules RT follows in adding Requestors to a 
> ticket?
 
RT doesn't automatically add requestors to tickets, though one could do
that with a scrip.

Jesse



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