[rt-users] Home Page Queries

Frank Pater fpater at dca.net
Wed May 3 17:28:35 EDT 2006


Hello,

Have you seen http://wiki.bestpractical.com/index.cgi?HomePageSavedSearches ? While I haven't attempted to make any of these modifications myself (we're waiting for 3.6), it seems like this is what you're looking for, no?

Sincerely,
Frank Pater
DCANet
http://www.dca.net
voice: 888-4-DCANET (888-432-2638)
fax: 302-426-6386

On Wed, May 03, 2006 at 04:15:18PM -0500, Kristopher Lusk wrote:
>    Hello again,
> 
>    
> 
>    So... Is that a no?  Or has this been asked before and I just need to look
>    deeper into the archives?  Oh by the way, my version number is 3.2.2. 
>    Someone else mentioned that if I had version 3.5 or above, this would be
>    an easy task.  Unfortunately, I don't.
> 
>    
> 
>    Please Advise,
> 
>    Kris
> 
>    
> 
>    --------------------------------------------------------------------------
> 
>    From: rt-users-bounces at lists.bestpractical.com
>    [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kristopher
>    Lusk
>    Sent: Tuesday, May 02, 2006 3:54 PM
>    To: rt-users at lists.bestpractical.com
>    Subject: [rt-users] Home Page Queries
> 
>    
> 
>    Hello List,
> 
>    
> 
>    Is it possible to show multiple "user queries" on the home page?  For
>    instance, in addition to the "20 Highest Priority Tickets I Own", I want
>    to show the:
> 
>    -          "20 Longest Ignored Tickets I Own" (determined by the amount of
>    time they have gone without any updates), and the
> 
>    -          "20 Oldest Tickets I Own" (determined by their date created)
> 
>    
> 
>    Would this be something that could be done?  If so, would you please tell
>    me how?  In very specific laymen's terms please... J
> 
>    
> 
>    Thanks,
> 
>    Kris
> 
>    

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