[rt-users] Home Page Queries

Kristopher Lusk klusk at brit.com
Wed May 3 17:15:18 EDT 2006


Hello again,

 

So. Is that a no?  Or has this been asked before and I just need to look
deeper into the archives?  Oh by the way, my version number is 3.2.2.
Someone else mentioned that if I had version 3.5 or above, this would be an
easy task.  Unfortunately, I don't.

 

Please Advise,

Kris 

 

  _____  

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kristopher
Lusk
Sent: Tuesday, May 02, 2006 3:54 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Home Page Queries

 

Hello List,

 

Is it possible to show multiple "user queries" on the home page?  For
instance, in addition to the "20 Highest Priority Tickets I Own", I want to
show the:

-          "20 Longest Ignored Tickets I Own" (determined by the amount of
time they have gone without any updates), and the

-          "20 Oldest Tickets I Own" (determined by their date created)

 

Would this be something that could be done?  If so, would you please tell me
how?  In very specific laymen's terms please. :-)

 

Thanks,

Kris

 

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