[rt-users] Cannot assign ticket

[William Catlan]

> 3.6. Assigning a Ticket
>
> Tickets can have an owner-the user responsible for working on the
ticket or
> for coordinating the work. To assign a ticket to someone, go to the
People
> form from the ticket display page, and select the user from the Owner
> drop-down list, as shown in Figure 3-7. This list contains the
usernames of
> all the users allowed to own tickets in the ticket's current queue.
>
> I try this, and only "Nobody" appears as an option.
Grant right OwnTicket to groups/users who should be able to OwnTicket.
http://wiki.bestpractical.com/?OwnTicket

Thanks Ruslan.  Of course, I did grant that right to a group, at both
the Queue and Global levels, along with SeeQueue, but I still could not
assign a ticket to someone in the group.

I am hoping that someone will confirm this is a bug, or show me
something I missed.

Bill