[rt-users] Move tickets between queues

[Vivek Khera]

On May 5, 2006, at 1:54 PM, Don Beethe wrote:

> We have just started having users enter tickets into a new RT  
> system and
> ran into an issue with the users creating tickets in the wrong queues.
> Is there a way to move the tickets from one queue to another?

open ticket in browser window, click on Basics in left column, select  
new queue, click  "save changes"

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