[rt-users] Re: Request Tracker

[taan]

Make sure an owner is assigned to the approval ticket and that they have 
the correct ACLs.

For some reason even though I give privileged users the required access 
I still had to assign appropriate ACL's on a per queue basis (ie to the 
Approval queue).

Hope this helps.
Taan

rt3 at acerhomes.com wrote:
> Sorry, Craig. Im still stucked here.  Philip Kine gave some points
> on approval but it doesn't work for me (Subject: How to debug RT
> better). You also try it and hopefully you give me feedback. TY
> 
>> Hi,
>>
>>
>>
>> I saw your post on the Request Tracker mailing list regarding the
>> Approvals no longer showing up. I'm having the same problem after
>> upgrading. Did you ever get an answer?