[rt-users] Global Scrip, but individually removeable?

Kenneth Crocker KFCrocker at lbl.gov
Thu May 11 13:38:00 EDT 2006


Peter Collins wrote:
>  
> I've got version 3.2.3 right now.
>
> Let's say I have a global scrip that I want to apply to MOST of the queues
> but not all. The only way I can see to do this is to delete the scrip from
> the global scrip place and then recreate it one by one for all the queues
> except the one or two I don't want it in.
>
> A nifty feature would be, when you are looking at the scrips for a
> particular queue, next to each global scrip in the upper group, have a radio
> or dropdown to enable or disable that (not-so-global-anymore) scrip from
> that particular queue, yet let all the other queues have it.
>
> Thank you for your time,
>
> Peter
>
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>   
I agree with Peter. This would be a good feature. Also, has anyone 
noticed that when you create a ticket using Quick ticket creation the 
ticket does NOT get a requestor put in?

Kenn



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