[rt-users] Global Scrip, but individually removeable?
Kenneth Crocker
KFCrocker at lbl.gov
Thu May 11 13:38:00 EDT 2006
Peter Collins wrote:
>
> I've got version 3.2.3 right now.
>
> Let's say I have a global scrip that I want to apply to MOST of the queues
> but not all. The only way I can see to do this is to delete the scrip from
> the global scrip place and then recreate it one by one for all the queues
> except the one or two I don't want it in.
>
> A nifty feature would be, when you are looking at the scrips for a
> particular queue, next to each global scrip in the upper group, have a radio
> or dropdown to enable or disable that (not-so-global-anymore) scrip from
> that particular queue, yet let all the other queues have it.
>
> Thank you for your time,
>
> Peter
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
> We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
>
>
I agree with Peter. This would be a good feature. Also, has anyone
noticed that when you create a ticket using Quick ticket creation the
ticket does NOT get a requestor put in?
Kenn
More information about the rt-users
mailing list