[rt-users] Move tickets between queues
Steven E. Ames
sames at officescape.com
Fri May 12 15:13:19 EDT 2006
Worked like charm. Thank you.
> -----Original Message-----
> From: Stephen Turner [mailto:sturner at MIT.EDU]
> Sent: Tuesday, May 09, 2006 2:56 PM
> To: Steven E. Ames; RT-Users list
> Subject: RE: [rt-users] Move tickets between queues
>
>
> At Monday 5/8/2006 04:18 PM, Steven E. Ames wrote:
> >That could work. Could you share your scrip?
>
> Here it is - it's a scrip on the receiving queue:
>
> Condition: On Queue Change
> Action: User Defined
> Template: Global blank
>
> Custom action preparation code:
> return 1;
>
> Custom action cleanup code:
> $self->TicketObj->AddWatcher(Type => 'AdminCc', PrincipalId =>
> $self->TransactionObj->CreatorObj->PrincipalId);
> return 1;
>
>
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