[rt-users] QueryBuilder::Tree error

[Pedro Ferreira]

no way, it doesn't work!!!!!
I removed Tree::Simple and Scalar::Util
I re-installed it using perl CPAN

I always get the error:

Can't locate object method "new" via package
"RT::Interface::Web::QueryBuilder::Tree" at
/opt/rt3/share/html/Search/Build.html line 288.

and

Undefined subroutine &Scalar::Util::weaken called at
/opt/rt3/lib/RT/Action/Generic.pm line 108.

The first error is in Tickets and the second one is in
Tools...

--- Scott Courtney <scott at 4th.com> wrote:

> On Tuesday 16 May 2006 11:26, Pedro Ferreira wrote:
> > Thanks for your help!
> > I tryed to update Tree::Simple and I was getting
> an
> > error so I re-installed perl CPAN, Scalar::Util
> and
> > Tree::Simple, this worked without any errors.
> 
> Tree::Simple seems to be the key to the problem, but
> I found that I had to
> physically delete it from the /usr/lib/perl....
> directory tree and then use
> CPAN to reinstalling it. I think once you have a
> version of that module which
> doesn't require weak references, RT will install and
> run cleanly.
> 
> > So you say that now if I re-install everything it
> > should work... ok, going to try it, after I'll let
> you
> > know if it worked...
> 
> Good luck!
> 
> -- 
>
------------------------------------------------------------------------------
> Scott Courtney         | "I don't mind Microsoft
> making money. I mind them
> scott at 4th.com          | having a bad operating
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> http://4th.com/        | ("The Rebel Code," NY
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> 


Pedro Ferreira
Grenoble - France

"Everything should be made as simple as possible, but not simpler." - Einstein

And remember - there are 10 types of people, those who understand binary and those who don't!

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