[rt-users] status of Steal Ticket feature?

Joshua Colson jcolson at voidgate.org
Wed May 17 17:23:59 EDT 2006


On Wed, 2006-05-17 at 17:16 -0400, Joe Auty wrote:
> Hello,
> 
> I've set my users with global superuser permissions, but for some  
> reason this wasn't enough to own a ticket. I set them with own  
> permissions, and now they can be assigned tickets.

I can confirm this also. I have a SuperUser (using RT 3.6) who is unable
to take ownership of a ticket. If I assign the OwnTicket right to the
user then it works. I just hadn't gotten around to digging deeper for
(what I'm assuming is) a bug.

-- 
Joshua Colson <jcolson at voidgate.org>




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