[rt-users] status of Steal Ticket feature?

[Joe Auty]

Hello,

I've set my users with global superuser permissions, but for some  
reason this wasn't enough to own a ticket. I set them with own  
permissions, and now they can be assigned tickets.

Thinking this bug also applied to stealing a ticket, I set these  
users with take + steal ticket abilities globally, yet they still  
cannot steal. Any theories why this is?

I did search the archive, but came up short in finding an answer...



-----------
Joe Auty
UITS Messaging
Indiana University
jauty at indiana.edu




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