[rt-users] PATCH: SelectOwner (was: status of Steal Ticket feature?)

Joshua Colson jcolson at voidgate.org
Wed May 17 17:42:05 EDT 2006


On Wed, 2006-05-17 at 17:16 -0400, Joe Auty wrote:
> Hello,
> 
> I've set my users with global superuser permissions, but for some  
> reason this wasn't enough to own a ticket. I set them with own  
> permissions, and now they can be assigned tickets.
> 
> Thinking this bug also applied to stealing a ticket, I set these  
> users with take + steal ticket abilities globally, yet they still  
> cannot steal. Any theories why this is?
> 
> I did search the archive, but came up short in finding an answer...

Here is a patch against 3.6.0pre1 to enable users who have the SuperUser
right to take ownership of a ticket.

Copy html/Elements/SelectOwner to local/html/Elements/SelectOwner and
then patch the local copy with the attached patch.

-- 
Joshua Colson <jcolson at voidgate.org>
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