[rt-users] RT::Interface::Web::QueryBuilder::Tree" at /usr/local/rt3/share/html/Search/Build.html line 288 error

[Hornet]

I had this same problem on my dev box. I didn't look into it to much
because the production box was ready when this error started so I just
cp'd the rt dir to the new server and the issue went away. I think I
the problem lies in one of the perl Mod's, I never looked to find
witch one. Maybe you can restore from a backup and have my good luck.

-Erik-


On 5/22/06, Chaim Rieger <chaim.rieger at gmail.com> wrote:
> am going to investigate but in the meantime does anybody know what
> happened, no files were changed or modified in any way since friday
> (it worked on friday) currently can see tickets, open tickets,
> resolve tickets, but none of the links work (left side)
>
> System error
> error:          Can't locate object method "new" via package
> "RT::Interface::Web::QueryBuilder::Tree" at /usr/local/rt3/share/html/
> Search/Build.html line 288.
> context:
> ...
> 284:
> 285:    my $depth = 1;
> 286:
> 287:    # make a tree root
> 288:    $$tree = RT::Interface::Web::QueryBuilder::Tree->new;
> 289:    my $root = RT::Interface::Web::QueryBuilder::Tree->new( 'AND',
> $$tree );
> 290:    my $lastnode = $root;
> 291:    my $parentnode = $root;
> 292:
> ...
> code stack:     /usr/local/rt3/share/html/Search/Build.html:288
> /usr/local/rt3/share/html/autohandler:215
> raw error
>
> System error
> error:          Can't locate object method "new" via package
> "RT::Interface::Web::QueryBuilder::Tree" at /usr/local/rt3/share/html/
> Search/Build.html line 288.
> context:
> ...
> 284:
> 285:    my $depth = 1;
> 286:
> 287:    # make a tree root
> 288:    $$tree = RT::Interface::Web::QueryBuilder::Tree->new;
> 289:    my $root = RT::Interface::Web::QueryBuilder::Tree->new( 'AND',
> $$tree );
> 290:    my $lastnode = $root;
> 291:    my $parentnode = $root;
> 292:
> ...
> code stack:     /usr/local/rt3/share/html/Search/Build.html:288
> /usr/local/rt3/share/html/autohandler:215
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> Can't locate object method "new" via package
> "RT::Interface::Web::QueryBuilder::Tree" at /usr/local/rt3/share/html/
> Search/Build.html line 288.
>
>
> Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/
> Exceptions.pm line 129
> HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object
> method "new" via package "RT::Interface::Web::QueryBuilder::Tree" at /
> usr/local/rt3/share/html/Search/Build.html line 288.^J') called at /
> usr/local/rt3/share/html/Search/Build.html line 288
> HTML::Mason::Commands::__ANON__(undef, 'SCALAR(0xba774c8)', 'ARRAY
> (0xba274c0)') called at /usr/local/rt3/share/html/Search/Build.html
> line 451
> HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.5/
> HTML/Mason/Component.pm line 135
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH
> (0xba64d44)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/
> Request.pm line 1251
> eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
> line 1245
> HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/
> site_perl/5.8.5/HTML/Mason/Request.pm line 914
> HTML::Mason::Request::call_next('HTML::Mason::Request::CGI=HASH
> (0xb620030)') called at /usr/local/rt3/share/html/autohandler line 215
> HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.5/
> HTML/Mason/Component.pm line 135
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH
> (0xb6200cc)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/
> Request.pm line 1246
> eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
> line 1245
> HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/
> perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 459
> eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
> line 459
> eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
> line 411
> HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH
> (0xb620030)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/
> CGIHandler.pm line 192
> eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm
> line 192
> HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH
> (0xb620030)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/
> Interp.pm line 342
> HTML::Mason::Interp::exec(undef, undef) called at /usr/lib/perl5/
> site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 123
> eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm
> line 123
> HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH
> (0xb689d6c)', 'HASH(0xb79c164)') called at /usr/lib/perl5/site_perl/
> 5.8.5/HTML/Mason/CGIHandler.pm line 73
> HTML::Mason::CGIHandler::handle_cgi_object
> ('HTML::Mason::CGIHandler=HASH(0xb689d6c)', 'CGI::Fast=HASH
> (0xb79c1a0)') called at /usr/local/rt3/bin/mason_handler.fcgi line 76
> eval {...} at /usr/local/rt3/bin/mason_handler.fcgi line 76
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-- 

-Erik-