[rt-users] RT ignoring reply-to address queue setting

[Joe Auty]

I have my RT queues configured with appropriate reply-to and comment- 
to addresses, but tickets that are emailed are set with reply-to  
addresses differing from this setting. My DNS entry for the machine  
is only a CNAME, and because of our networking structure and this  
machine sitting behind a router and being assigned a private IP  
address, it is not possible to create an A record for this machine.

Is this a bug? What are these queue settings for if not for  
controlling how outgoing email headers will be set as?


-----------
Joe Auty
UITS Messaging
Indiana University
jauty at indiana.edu




-------------- next part --------------
A non-text attachment was scrubbed...
Name: PGP.sig
Type: application/pgp-signature
Size: 186 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060523/c090d120/attachment.sig>