[rt-users] Spreadsheet view displays more columns than in search

Flynn, Timothy J timothy-flynn at uiowa.edu
Tue May 23 16:17:49 EDT 2006


When my users are searching for tickets, they select the columns they
want and then search.  A lot of them like the spreadsheet view so they
can make reports.  One problem is in the spreadsheet view there are a
lot of extra columns that they didn't add.  They appear to be most of
the default time fields in RT (IE, told date, due date, etc).  Is there
a way to omit these?

RT 3.4.5

Thanks!
-Tim



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