[rt-users] User creation via e-mail

Stephen Turner sturner at MIT.EDU
Tue May 23 17:13:01 EDT 2006


At Tuesday 5/23/2006 04:37 PM, Tomasz Wlodek wrote:
>Hi,
>
>As far as I can understand when a new user sends e-mail to RT for the
>first time he is created in RT databases, but he cannot logon to RT.
>
>But what should I do if I do not want to create users by e-mail? only
>registered users should be able to create tickets. If user whose e-mail is
>not in RT database sends an e-mail to RT I want the e-mail to bounce,
>without creating the user in RT databases.
>
>I do not want the external users to post and create tickets, since this
>invites spam. Is there a smimple way to block user creation by e-mail?
>There must be, I am sure.
>
>Any hints how to do this?

I _think_ you can do this by making sure that CreateTicket is not 
granted to Everyone - only to your registered users.

Steve 




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