[rt-users] Need to reset user password in web UI (initial login trouble)

[Drew Barnes]

# $user_passwd_min defines the minimum length for user passwords. Setting
# it to 0 disables this check
Set($MinimumPasswordLength , "5");


Brendan Arnold wrote:
> Hi there,
>
> When creating a new user as administrator in the web UI I get the user
> to add his/her password and save afterwards and logout. When they try
> to login they get 'Your username or password is incorrect'. After
> logging back in as administrator and getting the user to re-enter
> their password a second time and logging out again. The user can now
> login.
>
> Interestingly I tried this as a test case with the username 'test' and
> password 'test'. The user was created without any problems although
> login did not work. When I tried to re-enter the password as
> administrator I was given an error which claimed four character was
> too short for a password.
>
> Is there a blank space being added to my password?
>
> This occurs in IE and Firefox under Windows. My server details are,
>
> Solaris 9
> RT 3.4.5
> Perl 5.8.5
>
> Regards,
>
> Brendan
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati