[rt-users] Merge Ticket Rights
Jared Hanks
jmhanks1373 at hotmail.com
Wed Nov 1 17:00:20 EST 2006
>
>Hello,
>
>I am having an issue with merging tickets. I have a group set up that has
>permissions to ModifyTickets in Queue1, but not in Queue2. If I have a
>ticket in Queue1 I can merge into a ticket that is in Queue2. My
>understanding is you have to have ModifyTicket permissions for both
>tickets. In this case I only have modify ticket permissions on 1 ticket,
>but it still allows the ticket to merge.
Also I am on rt 3.6.1.
>
>Any ideas?
>
>Thanks,
>Jared
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