[rt-users] Merge Ticket Rights

Jared Hanks jmhanks1373 at hotmail.com
Wed Nov 1 17:00:20 EST 2006


>
>Hello,
>
>I am having an issue with merging tickets.  I have a group set up that has 
>permissions to ModifyTickets in Queue1, but not in Queue2.  If I have a 
>ticket in Queue1 I can merge into a ticket that is in Queue2.  My 
>understanding is you have to have ModifyTicket permissions for both 
>tickets.  In this case I only have modify ticket permissions on 1 ticket, 
>but it still allows the ticket to merge.

Also I am on rt 3.6.1.
>
>Any ideas?
>
>Thanks,
>Jared

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