[rt-users] Can't locate RT/Action/.pm in @INC error message

Karl Burbage karl.burbage at softel.co.uk
Mon Nov 6 06:57:02 EST 2006


Thank you for your reply.

I have gone to the 'Global' 'Scrips' from 'Configuration'.  Scrip 9 (and
indeed scrip 1) had 'On Resolve' and the Action was <BLANK> from the
drop down list.  I have selected 'Notify Owner as Comment' and selected
'Submit'.

Is this all I have to do, is this correct?  Is there a text version of
the scrips?  Again, I'm new to RT and am a Linux novice, so I hope I'm
not being too timid.


Many thanks

Karl

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