[rt-users] Can't locate RT/Action/.pm in @INC error message

Schultz, Eric ESchultz at corp.untd.com
Wed Nov 8 17:26:48 EST 2006


> I have gone to the 'Global' 'Scrips' from 'Configuration'.  
> Scrip 9 (and
> indeed scrip 1) had 'On Resolve' and the Action was <BLANK> from the
> drop down list.  I have selected 'Notify Owner as Comment' 
> and selected
> 'Submit'.
> 
> Is this all I have to do, is this correct?  Is there a text version of
> the scrips?  Again, I'm new to RT and am a Linux novice, so I hope I'm
> not being too timid.

Yes, what you did should suffice.  If you want to see the "entire"
Scrip, you could pull the information out of the database, table =
Scrips.

Eric Schultz
United Online, Inc. 



More information about the rt-users mailing list