[rt-users] Can't locate RT/Action/.pm in @INC error message
Schultz, Eric
ESchultz at corp.untd.com
Wed Nov 8 17:26:48 EST 2006
> I have gone to the 'Global' 'Scrips' from 'Configuration'.
> Scrip 9 (and
> indeed scrip 1) had 'On Resolve' and the Action was <BLANK> from the
> drop down list. I have selected 'Notify Owner as Comment'
> and selected
> 'Submit'.
>
> Is this all I have to do, is this correct? Is there a text version of
> the scrips? Again, I'm new to RT and am a Linux novice, so I hope I'm
> not being too timid.
Yes, what you did should suffice. If you want to see the "entire"
Scrip, you could pull the information out of the database, table =
Scrips.
Eric Schultz
United Online, Inc.
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