[rt-users] New ticket not beeing CCed
Kenneth Crocker
KFCrocker at lbl.gov
Tue Nov 7 18:49:28 EST 2006
Franz,
Do you have a scrip to notify "CC" watchers on a create?
Kenn
LBNL
Franz Georg Köhler wrote:
> Hello everyone,
>
> I have some queues with CC watchers.
>
> The watchers get copies of all correspondence excluding the originating
> request ticket.
>
>
> My question:
>
> What can be done to forward the original ticket request to the watchers
> when it gets created?
>
>
>
>
>
> Thanks,
>
>
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