[rt-users] New ticket not beeing CCed

Kenneth Crocker KFCrocker at lbl.gov
Tue Nov 7 18:49:28 EST 2006


Franz,


	Do you have a scrip to notify "CC" watchers on a create?


Kenn
LBNL

Franz Georg Köhler wrote:
> Hello everyone,
> 
> I have some queues with CC watchers.
> 
> The watchers get copies of all correspondence excluding the originating
> request ticket.
> 
> 
> My question:
> 
> What can be done to forward the original ticket request to the watchers
> when it gets created?
> 
> 
> 
> 
> 
> Thanks,
> 
> 
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