[rt-users] StockAnswers for RT

[Kris Merrill]

StockAnswers for RT is a solution for allowing users to insert 
predefined templates into their replies. This might be useful for people 
who are looking for an alternative to RTFM.

Just like its original predecessor, it requires client-side JavaScript 
to be activated.  The rewritten version has a configuration editor 
(Admin/Tools/StockAnswersConfiguration.html) and a template editor 
(Tools/StockAnswers) that can save and restore backup copies of original 
modifications.

Please see the Wiki page at: 
http://wiki.bestpractical.com/index.cgi?StockAnswers

Cheers!
-K

-- 
Kris Merrill
System Administrator . Harvard-MIT Data Center
kmerrill at hmdc.harvard.edu