[rt-users] StockAnswers for RT

[Mathew]

Crikey!  This is just what I need.  Thanks!

Mathew Snyder

Kris Merrill wrote:
> StockAnswers for RT is a solution for allowing users to insert
> predefined templates into their replies. This might be useful for people
> who are looking for an alternative to RTFM.
> 
> Just like its original predecessor, it requires client-side JavaScript
> to be activated.  The rewritten version has a configuration editor
> (Admin/Tools/StockAnswersConfiguration.html) and a template editor
> (Tools/StockAnswers) that can save and restore backup copies of original
> modifications.
> 
> Please see the Wiki page at:
> http://wiki.bestpractical.com/index.cgi?StockAnswers
> 
> Cheers!
> -K
>