[rt-users] StockAnswers for RT

[Todd Chapman]

On Wed, Nov 08, 2006 at 09:04:47AM -0500, Kris Merrill wrote:
> StockAnswers for RT is a solution for allowing users to insert 
> predefined templates into their replies. This might be useful for people 
> who are looking for an alternative to RTFM.
> 
> Just like its original predecessor, it requires client-side JavaScript 
> to be activated.  The rewritten version has a configuration editor 
> (Admin/Tools/StockAnswersConfiguration.html) and a template editor 
> (Tools/StockAnswers) that can save and restore backup copies of original 
> modifications.
> 
> Please see the Wiki page at: 
> http://wiki.bestpractical.com/index.cgi?StockAnswers
> 
> Cheers!
> -K

Kris,

All new extensions for RT are good. I read the documentation
and don't understand what this accomplishes that RTFM does
not. Please elaborate.

-Todd