[rt-users] Problem in Search Engine

Jesse Vincent jesse at bestpractical.com
Fri Nov 10 00:22:07 EST 2006




On Fri, Nov 10, 2006 at 10:46:24AM +0530, Tanu Mehrotra wrote:
> Hi All
>  
> I am using RT3.6.0 . Recently i have noticed that although tickets
> visble on MY open tickets are user specific but if we give any ticket
> no. on "Go To Ticket" it displys that ticket information which may or
> may not belong to that particular user. 

You've likely granted "Everyone" the right to "ShowTicket." You probably
need to go tighten up your permissions.
>  
> Is that any issue in this release or I need to fix somthing from my end.
>  
> Thanks & Regards,
> Tanu Mehrotra
> 

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