[rt-users] Modify Columns in Users Self Service display ?
Scott Golby
sgolby at freshdirect.com
Mon Nov 20 09:58:48 EST 2006
Hi Everyone,
How do I add the Date Created to a Users view on the Self Service page ?
I can do it as quick as anything on the Privileged users 'tickets I own'
and 'unowned tickets' display by hitting Edit, but I haven't been able
to figure out the magic combo of rights to allow users to add a date
column. Is there a way to get anything other than Subject, Status,
Owner ?
Thanks,
Scott
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