[rt-users] Ticket doesn't load completly

[Alain Sips]

Hello Jesse,

Thanks, you are completly right, I do get the following error in the log: 

[Tue Nov 21 15:28:46 2006] [notice] child pid 2761 exit signal Segmentation
fault (11)


I also noticed that it always happens if the next Transaction that needs to
be loaded contains a euro-sign. So it probably also has something to do with
that.

Thanks for the help,

Alain


On Tue, Nov 21, 2006 at 01:53:00PM +0100, Alain Sips wrote:
> Hello,
> 
> We've always worked with RT 3.4.4, but when our frontend sever died, we
had
> to install on a new machine and RT 3.4.5. has been installed. At first
sight
> this didn't give any problems, all tickets load as usual.

My guess is that something is causing Perl to segfault. Whatcha getting
in your error logs?  I saw this recently where Text::Tabs (called by
Text::Quoted, our indent-based colorizer) dealt poorly with a message
causing perl to Segfault.


> That was what we thought.  Apparently there are some tickets (just a few,
we
> found 3 of them in a week time)that won't load completely. The browser
says
> everything is loaded (no loading signs anymore), however not all
> transactions are visible and you also don't see the final line on the page
> that tells you how long it took to load the page.
> 
> You can reply or comment on the ticket and then you will see that the
ticket
> has been updated, however it will never load more of the ticket than the
> first time.
> 
> Is this a know problem? And is there something I can do about it?
> 
> Thanks,
> Alain
> 
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