[rt-users] auto populate subject

[Roy El-Hames]

Create a queue scrip , On create  ,user defined action with something 
similar to
$self->TicketObj->SetSubject ('whatever you want');
Roy

John Arends wrote:
> Can anyone think of a good way to auto populate the subject when 
> creating a new ticket in a particular queue? I guess one option would 
> be to leave the subject blank, but I'd rather just have a default.
>
> We want to create a separate queue for student lab monitors to submit 
> requests for printing refunds and I want to make it as simple as 
> possible. If we ask them to fill in the subject, they will do it 
> slightly differently each time.
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