[rt-users] User custom fields
Roy El-Hames
rfh at pipex.net
Mon Nov 27 13:41:48 EST 2006
I managed to get these visible , it seems that UserTabs was missing the
CustomFields link ..
Now another question how do I apply a User Custom field to all (priv)
users??
Or bulk apply similar to applying Ticket custom fields on queues
Anyone any ideas .. PLEASE
Roy
Roy El-Hames wrote:
> Hi;
> RT-3.6.1, Apache2,mod_perl
> Anyone using User custom fields and its working for them ?? I created
> a user custom field and I can't see it from either
> Configuration/Users/Username
> or from User/Prefs
> I applied Todd Chapman's patch
> (http://rt3.fsck.com/Ticket/Display.html?id=7880) , but that just
> given me the wigdet (Custom Fields), and nothing in it ..
>
> Looking at the sql generated :
> SELECT DISTINCT main.* FROM CustomFields main , ObjectCustomFields
> ObjectCustomFields_1 WHERE ((ObjectCustomFields_1.ObjectId = '103')
> OR (ObjectCustomFields_1.ObjectId = '0')) AND ((main.Disabled = '0'))
> AND ((main.LookupType = 'RT::User')) AND ((main.id =
> ObjectCustomFields_1.CustomField)) ORDER BY
> ObjectCustomFields_1.ObjectId ASC, ObjectCustomFields_1.SortOrder ASC ;
>
> It fails because there nothing for main.id =
> ObjectCustomFields_1.CustomField
> Is the bug when a custom field is created or is it on pulling the
> custom fields?? or is there something screwed with my RT ??
> Thanks;
> Roy
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
More information about the rt-users
mailing list