[rt-users] e-mail function

[Jesse Vincent]

On Nov 27, 2006, at 1:39 AM, <rtml at cs.jp.yokogawa.com> wrote:

> Recently, I began to use Request Tracker.
> Would you please answer the following questions;
>
> 1. ISO-2022-JP for "Content-Type".
> The system corresponding to ISO-2022-JP is popular in Japan.  For  
> example,
> the ratio of the mobile phone which can decode UTF-8 is low.  Is it  
> possible
> to make Request Tracker correspond to ISO-2022-JP ?
>
Yep. Have a look at EmailOutputEncodings in the RT_Config.pm file

> 2. Some mail addresses are recognized to be illegal.
> For example, if there is a mail address like "abcde at t.fghijkl.yy.zz",
> the part  "t." will be recognized to be illegal and RT will refuse.
> Is there how to correct this?

I think that you're running into a bad error message that should be  
better in more recent versions. It just thinks that there's already a  
user with that email address.
>
Best,
Jesse