[rt-users] Re: AddLastCommentToMail

[J.P. Racine]

I would like to use this in the context of a perl script that is run as
an action, is there an example of this available? I don't want to add
the comment to email but have access to the comments to use in further
processing.

>Q: The 'resolve' Transaction has no content
>
>A: Status change (Resolve) is a standalone transaction, The Reply or
>Comment that may accompany it is another standalone transaction,
>therefore the Content of the resolve transaction is empty.
>
>AddLastCommentToMail is a template part which you can use to add last
>comment to email.