[rt-users] cannot attach files to a ticket from the web interface

[Brian Gallew]

Roberto Nunnari wrote:
> Jesse Vincent wrote:
>> Just for kicks, see if updating your CGI.pm to current improves 
>> things. There was a set of releases with a broken upload() method.
>
> I could not find and CGI.pm file under my RT installation..

CGI.pm is part of the CPAN package "CGI".  The typical way of updating
this is to fire up cpan and type "install CGI".  That will update it to
the most recent version.  Of course, this assumes that you have CPAN
installed.