[rt-users] cannot attach files to a ticket from the web interface

[Roberto Nunnari]

Jesse Vincent wrote:
> Just for kicks, see if updating your CGI.pm to current improves things. 
> There was a set of releases with a broken upload() method.

I could not find and CGI.pm file under my RT installation..

# find /usr/local/rt3 -name CGI.pm
#

also, no upload() found in any file..

# grep -R "upload()" /usr/local/rt3/*
#

Could you be more precise? Also, shoud I svn co 3.7-EXPERIMENTAL
for updating the file you're talking about?

Thank you.


> 
> On Nov 29, 2006, at 9:37 AM, Jan Korbel wrote:
> 
>> Web upload is broken too :(
>>
>> J.
>>
>> Jon Daley wrote:
>>>     I didn't really follow this conversation, so perhaps I missed 
>>> something.  It isn't a problem with 3.6.1, as that is what I run, and 
>>> attachments work fine.  (I hadn't ever tried an RTF before, but I 
>>> just did, and it worked perfectly fine).
>>>     Are you emailing the attachment, or uploading it via the GUI?  If 
>>> it is email, perhaps there is something on that end, or a mime module 
>>> that needs to be upgraded or something?
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-- 
               Roberto Nunnari -software engineer-
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