[rt-users] cannot attach files to a ticket from the web interface

[Emanuele Zeppieri]

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Roberto Nunnari
> Sent: Thursday, November 30, 2006 11:31 AM
> To: Jesse Vincent
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] cannot attach files to a ticket from 
> the web interface
> 
> 
> Jesse Vincent wrote:
> > Just for kicks, see if updating your CGI.pm to current 
> improves things. 
> > There was a set of releases with a broken upload() method.
> 
> I could not find and CGI.pm file under my RT installation..

Roberto, you won't find any CGI.pm file under the RT installation
directory.
CGI.pm is a separate Perl module, usually included into any Perl
distribution, available from CPAN:
http://search.cpan.org/~lds/CGI.pm-3.25/

Executing this from the command line should be enough to update it:

perl -MCPAN -e "install 'CGI'"

(or you can use the cpan shell).

Ciao,
Emanuele.