[rt-users] Bug: Reminder can't be resolved if queue has changed

David Chandek-Stark david.chandek.stark at duke.edu
Thu Nov 30 11:26:26 EST 2006


After posting about a user who created a reminder that couldn't be 
resolved, I think I've found the culprit.

- The ticket was in the General queue
- She created the reminder on the ticket
- She moved the ticket to another queue

When I moved the ticket back to the General queue, the reminder reappeared 
on the ticket and could be resolved.

--David

RT 3.6.1

P.S. In trying to track down this problem, I looked at the database and 
could not see where Reminders are stored ...



More information about the rt-users mailing list