[rt-users] Bug: Reminder can't be resolved if queue has changed
David Chandek-Stark
david.chandek.stark at duke.edu
Thu Nov 30 11:26:26 EST 2006
After posting about a user who created a reminder that couldn't be
resolved, I think I've found the culprit.
- The ticket was in the General queue
- She created the reminder on the ticket
- She moved the ticket to another queue
When I moved the ticket back to the General queue, the reminder reappeared
on the ticket and could be resolved.
--David
RT 3.6.1
P.S. In trying to track down this problem, I looked at the database and
could not see where Reminders are stored ...
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