[rt-users] Links broke between 3.4.3 to 3.6.1 upgrade

Ruslan Zakirov ruslan.zakirov at gmail.com
Tue Oct 3 17:26:00 EDT 2006


1) have you changed $rtname?
2) could you connect to the DB with a client and check what's the
difference between old links and new?

On 10/4/06, Jared Hanks <jmhanks1373 at hotmail.com> wrote:
> I recently upgraded from 3.4.3 to 3.6.1 and noticed the links "broke" in
> pre-existing tickets.  Tickets which had "Depends on" and "Depends on by"
> links before the upgrade no longer have any links.  I have a scrip that runs
> to create "Depends on" links between tickets.  This scrip still works and
> all new tickets created with this scrip have the correct links associated
> with the tickets, but all the pre-existing tickets with links no longer have
> them.
>
> Has anyone else had this problem?  Did I do something wrong in the upgrade?
>
> Thanks,
> Jared
>
> _________________________________________________________________
> Be seen and heard with Windows Live Messenger and Microsoft LifeCams
> http://clk.atdmt.com/MSN/go/msnnkwme0020000001msn/direct/01/?href=http://www.microsoft.com/hardware/digitalcommunication/default.mspx?locale=en-us&source=hmtagline
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>


-- 
Best regards, Ruslan.



More information about the rt-users mailing list