[rt-users] Links broke between 3.4.3 to 3.6.1 upgrade

[Jared Hanks]

Hey Ruslan,

The $rtname is the same.  I made a change to $Organization though.  I 
checked out the Links table and noticed that all the "new" links had the 
"new" $Organization and all the "old" links had the "old" $Organization.  I 
dumped the Links table to a file, did a find and replace to make the new 
tickets to look like the old tickets, changed the $Organization back to the 
"old" name and loaded it back into Links.  This fixed my issue.  I didn't 
realize changing the $Organization would effect existing tickets like that.  
Is there any other Tables that have $Organization that I would want to 
change?

Thanks for your help.

Jared


>From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
>To: "Jared Hanks" <jmhanks1373 at hotmail.com>
>CC: rt-users at lists.bestpractical.com
>Subject: Re: [rt-users] Links broke between 3.4.3 to 3.6.1 upgrade
>Date: Wed, 4 Oct 2006 01:26:00 +0400
>
>1) have you changed $rtname?
>2) could you connect to the DB with a client and check what's the
>difference between old links and new?
>
>On 10/4/06, Jared Hanks <jmhanks1373 at hotmail.com> wrote:
>>I recently upgraded from 3.4.3 to 3.6.1 and noticed the links "broke" in
>>pre-existing tickets.  Tickets which had "Depends on" and "Depends on by"
>>links before the upgrade no longer have any links.  I have a scrip that 
>>runs
>>to create "Depends on" links between tickets.  This scrip still works and
>>all new tickets created with this scrip have the correct links associated
>>with the tickets, but all the pre-existing tickets with links no longer 
>>have
>>them.
>>
>>Has anyone else had this problem?  Did I do something wrong in the 
>>upgrade?
>>
>>Thanks,
>>Jared
>>
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>
>
>--
>Best regards, Ruslan.

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