[rt-users] Links broke between 3.4.3 to 3.6.1 upgrade

[Ruslan Zakirov]

On 10/4/06, Jared Hanks <jmhanks1373 at hotmail.com> wrote:
> Hey Ruslan,
>
> The $rtname is the same.  I made a change to $Organization though.  I
> checked out the Links table and noticed that all the "new" links had the
> "new" $Organization and all the "old" links had the "old" $Organization.  I
> dumped the Links table to a file, did a find and replace to make the new
> tickets to look like the old tickets, changed the $Organization back to the
> "old" name and loaded it back into Links.  This fixed my issue.  I didn't
> realize changing the $Organization would effect existing tickets like that.
> Is there any other Tables that have $Organization that I would want to
> change?
I think it's only place where $Organization is used in the DB.

>
> Thanks for your help.
>
> Jared
>
>
> >From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
> >To: "Jared Hanks" <jmhanks1373 at hotmail.com>
> >CC: rt-users at lists.bestpractical.com
> >Subject: Re: [rt-users] Links broke between 3.4.3 to 3.6.1 upgrade
> >Date: Wed, 4 Oct 2006 01:26:00 +0400
> >
> >1) have you changed $rtname?
> >2) could you connect to the DB with a client and check what's the
> >difference between old links and new?
> >
> >On 10/4/06, Jared Hanks <jmhanks1373 at hotmail.com> wrote:
> >>I recently upgraded from 3.4.3 to 3.6.1 and noticed the links "broke" in
> >>pre-existing tickets.  Tickets which had "Depends on" and "Depends on by"
> >>links before the upgrade no longer have any links.  I have a scrip that
> >>runs
> >>to create "Depends on" links between tickets.  This scrip still works and
> >>all new tickets created with this scrip have the correct links associated
> >>with the tickets, but all the pre-existing tickets with links no longer
> >>have
> >>them.
> >>
> >>Has anyone else had this problem?  Did I do something wrong in the
> >>upgrade?
> >>
> >>Thanks,
> >>Jared
> >>
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> >
> >--
> >Best regards, Ruslan.
>
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-- 
Best regards, Ruslan.