[rt-users] resolve 10k tickets

[Roy El-Hames]

Do you want to resolver or reject them ..
if resolve then the best way is to write a script ..not that hard
if reject , then whats wrong with:
mysql rt3
update Tickets set Status = "rejected" where id > 48349 and id < 58551
Roy

Chaim Rieger wrote:
> over the weekend somebody in the office here created a loop in their 
> email, and i now have 10202 tickets that i need to reject
>
> i cant do the "update multiple tickets": via the web, as it will bog 
> sown the server, and probably not make it all the way.
>
> is there a way via command line that one can resolve tickets from 
> 48350 to *58550 <http://rt.bizsys.tmcs/Ticket/Display.html?id=58550>
>
>
>
>
> *
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>