[rt-users] resolve 10k tickets
Dmitri Tikhonov
dtikhonov at vonage.com
Mon Oct 9 12:22:24 EDT 2006
rt edit ticket/48350-58550 set status='resolved'
That's assuming RTSERVER, RTUSER and RTPASSWD environment variables are
set.
- Dmitri.
On Mon, 2006-10-09 at 09:12 -0700, Chaim Rieger wrote:
> over the weekend somebody in the office here created a loop in their
> email, and i now have 10202 tickets that i need to reject
>
> i cant do the "update multiple tickets": via the web, as it will bog
> sown the server, and probably not make it all the way.
>
> is there a way via command line that one can resolve tickets from 48350
> to *58550 <http://rt.bizsys.tmcs/Ticket/Display.html?id=58550>
>
>
>
>
> *
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
More information about the rt-users
mailing list