[rt-users] is there a possibility to make ticket subjectmandatory field?

[Kenneth Crocker]

Olaf,


	We created a scrip to automatically move the subject into a CF called 
"description" upon ticket creation. Then we made that CF mandatory. 
Works for us.


Kenn
LBNL

Schultz, Eric wrote:
> Search the mailing lists.  I believe I posted code to do this with
> javascript.
> 
> Eric Schultz
> United Online, Inc.
> 
>> Only with custom development. You could check wiki, but I don't recall
>> that somebody shared solution.
>>
>> On 10/13/06, Olaf Hamann <pooka at t-online.de> wrote:
>>> Hello list,
>>>
>>> is there a way to interrupt Ticket creation if ticket 
>> subject is not filled?
>>> We are using RT3.6.1
>>>
>>> For CustomFields there ist the validation 'Mandatory' feature which
>>> works fine and was easyly added by other validate regexps.
>>>
>>> But how to use that on ticket subject?
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