[rt-users] (no subject)

[Ruslan Zakirov]

Interesting patch. May be the author has an update. Peter?

On 10/16/06, Steve Ison <si202 at cam.ac.uk> wrote:
> Hi,
> We're in the process of upgrading from rt-3.2.2 to rt-3.6.1.
>
> We were using the messageid patch from:
> http://lists.fsck.com/pipermail/rt-devel/2004-September/006279.html
>
> which meant that even if an email reply did not include the ticket
> reference it still ended up being appended to the correct ticket history.
>
> RT seems to have moved on to the point that applying this patch to
> rt-3.6.1 fails. Trying to hack things by hand didn't work for me either.
>
> Is anyone else doing anything like this at all?
>
> Many thanks,
> Steve.
> --
> Stephen Ison
> Unix Support
> University of Cambridge Computing Service
> si202 at cam.ac.uk
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-- 
Best regards, Ruslan.