[rt-users] Cannot Modify Custom Fields which apply to transactions for all queues

[Kenneth Crocker]

David,


      What groups have permission to update the Custom Field? That set 
of privileges is separate than Queue/ticket privileges.


Kenn
LBNL

David Lane wrote:
> I am running the .deb version of RT 3.2 and cannot query custom 
> transaction fields
> Is there a fix for this that anyone can suggest - i've checked the 
> permissions and all seems to be fine so it may be a bug :/
> 
> When i go into " Modify Custom Fields which apply to transactions for 
> all queues" the custom field is not listed.
> When I go to create query my custom transaction field is not listed
> 
> Can you cc me into any reply cheers
> 
> Regards
> 
> David Lane
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com