[rt-users] Cannot Modify Custom Fields which apply to transactions for all queues

David Lane david.lane at on-it.biz
Wed Oct 18 12:37:54 EDT 2006


Well I have all permissions

Privileged users have full control  Current rights *(Check box to revoke
right)*
 AdminCustomField
 ModifyCustomField
 SeeCustomField
 New rights

I'm guessing its a bug but I can't figure out where the bugtracker is
nowdays and I need to get this working asap -- (how unusual is that)

Dave

On 18/10/06, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>
> David,
>
>
>       What groups have permission to update the Custom Field? That set
> of privileges is separate than Queue/ticket privileges.
>
>
> Kenn
> LBNL
>
> David Lane wrote:
> > I am running the .deb version of RT 3.2 and cannot query custom
> > transaction fields
> > Is there a fix for this that anyone can suggest - i've checked the
> > permissions and all seems to be fine so it may be a bug :/
> >
> > When i go into " Modify Custom Fields which apply to transactions for
> > all queues" the custom field is not listed.
> > When I go to create query my custom transaction field is not listed
> >
> > Can you cc me into any reply cheers
> >
> > Regards
> >
> > David Lane
> >
> >
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