[rt-users] setting a 'default cc' on a queue, and letting users change their own passwords...

[Kenneth Crocker]

Lee,


	Have you tried creating a group with the required address and then 
making that group a "cc" watcher for a Queue? Then you could just create 
a notification scrip for "cc". As to you second question, have you tried 
"ModifySelf" as a global right for "Privileged" users?


Kenn
LBNL

Lee Whalen wrote:
>   Greetings everyone, thank you all for your invaluable help so far. 
> I've got just a couple final questions, then I promse I'll STFU for 
> awhile and lurk on the list to see if I can help out others.  My latest 
> questions with RT are: is it possible to set up a default/automatically 
> applied CC address for new tickets?  It'd be great if whenever a person 
> created a ticket that the email "support at somecompany.com" would be 
> automagically added to the requestors.
> 
>   Second question: is there a permission I can grant on individual users 
> (or even entire groups) that would allow the individual users to change 
> their own passwords?  I thought it was ModifyOwnMembership on the custom 
> group they belong to ("Users" in this case), but it appears that I'm 
> mistaken.  Has anyone else been able to set this up?
> 
> Many thanks!
> --Lee
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